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Privacy policy of Dakyo Engineering

This Application collects some Personal Data from its Users. This document can be printed for reference using the print command in the configuration options of any browser.

Legal information

This privacy policy has been drafted based on the provisions of multiple legislations, including Arts. 13 and 14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy refers only to this Application, unless otherwise indicated in this document.

Owner and Data Controller

Dakyo Engineering
Glorieta Fernando Quiñones S / N
Floor 4 - Module 16
41940 Tomares (Seville)

Owner contact email:


Classes of Data collected

Among the types of Personal Data that this Application collects, either directly or through third parties, are: name; Email address; Tracker; Usage data.

The complete information regarding each category of Personal Data that is collected is provided in the sections of this privacy policy dedicated to this purpose or through specific explanatory texts that are displayed before the collection of said Data.
Personal Data may be freely provided by the User or, in the case of Usage Data, they will be automatically collected when this Application is used.

All the Data requested by this Application are mandatory and the refusal to provide them may make it impossible for this Application to proceed with the provision of the Service. In cases where this Application specifically indicates that certain Data is not mandatory, Users will be free not to communicate such Data without this having any consequence on the availability or operation of the Service. Users who have doubts about what Data are mandatory can contact the Owner.

The use of Cookies - or other monitoring tools - by this Application or by the owners of third-party services used by this Application is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookies Policy, if available.

The User assumes responsibility for the Personal Data of third parties that are obtained, published or shared through this Application and hereby declares that he has the consent of said third parties to provide said Data to the Owner.

Modality and place of processing of the Data collected

Treatment modalities

The Holder will treat the User's Data appropriately and will adopt the appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction of the Data.

Data processing will be carried out using computers and / or IT tools, following organizational procedures and modalities strictly related to the stated purposes. In addition to the Owner, in some cases, certain categories of authorized persons related to the operation of this Application (administration, sales, marketing, legal and systems administration department) or external contractors that provide services to the Owner (such as such as external providers of technical services, courier companies, hosting companies, computer companies, communication agencies) that will be appointed by the Holder as Treatment Managers, if necessary. The Holder may be requested at any time for an updated list of said persons.


Legal basis of the Treatment

The Owner may process the User's Personal Data, if one of the following conditions is met:

  • When the Users have given their consent for one or more specific purposes. Notice: Under several different laws, the Holder may be authorized to process Personal Data until the User objects to it ("opt-out"), without the need for consent or any other legal basis. However, this will not be applicable when the processing of Personal Data is subject to European regulations on the protection of Personal Data;

  • When obtaining Data is necessary for the fulfillment of a contract between the User and / or any other pre-contractual obligation of the same;

  • When the treatment is necessary for the fulfillment of a legal obligation of obligatory fulfillment on the part of the User;

  • When the treatment is related to a task performed in the public interest or in the exercise of official powers granted to the Holder;

  • When the treatment is necessary for the purpose of a legitimate interest pursued by the Holder or a third party.

In any case, the Holder is at your disposal to define the specific legal bases that apply to the treatment and in particular, if obtaining Personal Data is a contractual or statutory requirement or a necessary requirement to formalize a contract.



The Data is processed in the Holder's offices, as well as in any other place where the parties involved in said treatment process are located.

Depending on the location of the Users, Data transfers may involve the transfer of User Data to a country other than their own. For more information on the place of processing of said transferred Data, Users may consult the section that contains the details on the processing of Personal Data.

Users will also have the right to know the legal bases of data transfers to another country outside the European Union or to any international body that is governed by International Public Law or that is formed by two or more countries, such as the UN, and also know the security measures taken by the Holder to safeguard their Data.

In the event that such data transfer takes place, Users may obtain more information by consulting the relevant sections of this document or by requesting it from the Owner, through the contact information that appears in the contact section.


Conservation period

Personal Data will be processed and kept for the necessary time and for the purpose for which they have been collected.


  • The Personal Data collected for the formalization of a contract between the Owner and the User must be kept as such until said contract has been fully formalized.

  • The Personal Data collected in the legitimate interest of the Holder must be kept for the time necessary to fulfill said purpose. Users can find specific information related to the legitimate interest of the Owner by consulting the relevant sections of this document or by contacting the Owner.

The Holder may keep the Personal Data for an additional period when the User consents to such treatment, provided that said consent remains in force. In addition, the Holder will be obliged to keep Personal Data for an additional period whenever it is required for the fulfillment of a legal obligation or by order that comes from the authority.

Once the retention period has ended, the Personal Data must be deleted. Therefore, the rights of access, modification, rectification and portability of data may not be exercised once said period has expired.


Purpose of the Treatment of the Data collected

The Data relating to the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to execution requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Contacting the User, Interaction with live chat platforms, Viewing content from external platforms and Interaction with social networks and external platforms.

Users can find specific information on the Personal Data used for each purpose in the section "Detailed Information on the Processing of Personal Data".


Detailed information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Contact the User
    Contact form (this Application)

    By filling in the contact form with their Data, the User authorizes this Application to use said data to respond to requests for information, budgets or any other type that is indicated in the heading of the form.
    Personal Data processed: email address; Name.

  • Interaction with live chat platforms

    This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Application, in order to contact the technical support service of this Application or that it can contact them.
    In the event that an interaction service with live chat platforms is installed, it is possible that even if the Users do not use the service, it may collect Usage Data related to the pages on which it is installed. Additionally, live chat conversations can be recorded.

    Chat widget Customerly (Customerly Ltd.)

    The Customerly Chat Widget is an interaction service with the Customerly live chat platform, provided by Customerly Ltd.

    Personal Data processed: email address; Name.

    Place of treatment: Ireland - Privacy Policy .

  • Interaction with social networks and external platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
    The interactions and information obtained by this Application will always be subject to the User's privacy settings in each social network.
    This type of service can continue to collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to close the session of the respective services to ensure that the data processed in this Application are not being related to the User's profile.

    Linkedin button and social widgets (LinkedIn Corporation)

    The LinkedIn button and social widgets are services for interaction with the LinkedIn social network, provided by LinkedIn Corporation.

    Personal Data processed: Usage data; Tracker.

    Place of processing: USA - Privacy Policy .

  • View content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
    This type of service can collect web traffic data for the pages on which they are installed even if the User does not use them.

    Google Site Search (Google LLC)

    Google Site Search is a search engine insertion service provided by Google LLC that allows this Application to incorporate this type of content on its pages.

    Personal Data processed: Usage data; Tracker.

    Place of processing: USA - Privacy Policy .

The rights of the Users

Users may exercise certain rights with respect to the processing of Data by the Owner.

In particular, Users have the right to do the following:

  • Withdraw your consent at any time. Users have the right to withdraw their consent when they had previously granted it for the processing of their Personal Data.

  • Objection to the processing of your Data. Users have the right to object to the processing of their Data if such processing is carried out on a legal basis other than consent. For more information you can go to the corresponding section below.

  • Access to your Data. Users have the right to know if their Data will be processed by the Owner, to obtain information on certain aspects of the treatment, in addition to obtaining a copy of the Data being processed.

  • Verify and request the modification. Users have the right to verify the accuracy of their Data and request that it be updated or corrected.

  • Restrict the processing of your Data. Users have the right, in certain cases, to restrict the processing of their Data. In this case, the Holder will process your Data for the sole purpose of storing it.

  • Delete or delete Personal Data. Users have the right, in certain cases, to obtain the deletion of their Data by the Owner.

  • Receive your Data and transfer it to another person in charge. Users have the right to receive their Data in a standard, structured, mechanically readable format and, if technically possible, to have it transferred to another person in charge without any impediment. This provision will be applicable as long as the Data has been processed through automated means and that the treatment is based on the consent of the User, in a contract of which the User is a part or that appears in the pre-contractual obligations of the same.

  • Make a complaint. Users have the right to file a claim with the competent authority for the protection of personal data.

Details about the right to object to treatment

When the processing of Personal Data is of public interest, in the exercise of official powers granted to the Holder or due to a legitimate interest of the Holder, Users may oppose said treatment explaining a reason in relation to their particular situation to justify their objection.

Users should know that, however, if their Personal Data is processed for commercial purposes, they can object at any time to such processing without the need for justification. To know if the Personal Data of the Users are being processed by the Owner for commercial purposes, they should consult the relevant sections of this document.


How to exercise these rights

Any request to exercise the User's rights can be addressed to the Owner through the contact information provided in this document. Said requests will be processed by the Holder at no cost as soon as possible and always within a period of one month.

Additional information on the collection of Data and its treatment

Legal defense

The User's Personal Data may be used for the legal defense of the Holder before a court or in the judicial phases prior to a possible lawsuit derived from the inappropriate use of this Application or the related Services.
The User declares to know that the Holder may be required by public authorities in order to reveal Personal Data.

Additional information about the User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

System and maintenance log

For reasons related to operation and maintenance, this Application and any other service, provided by third parties, that is used, may collect a system record; that is, files that record the interaction with this Application and that may contain Personal Data, such as the User's IP address.

Information not contained in this privacy policy

Additional information on the collection and processing of Personal Data may be requested from the Holder at any time. Contact information is listed at the beginning of this document.

How "Do Not Track" Requests Are Processed

This Application does not allow "Do Not Track" requests.
To determine whether any of the third-party services you use accept “Do Not Track” requests, please read their privacy policies.

Modification of this privacy policy

The Owner reserves the right to modify this privacy policy at any time, notifying Users through this page and, if possible, through this Application and / or if it is technically and legally possible by notifying Users directly. , in case the Holder has the necessary contact information for this purpose. It is strongly recommended that you check this page frequently, taking as a reference the date of the last update indicated at the bottom of the page.

In the event that the changes affect the processing activities carried out based on the User's consent, the Owner must obtain, if necessary, the User's new consent.

Definitions and legal references

  • Personal Data (or Data)
    Personal data constitutes any information that, directly, indirectly or in relation to other information - including a personal identification number - allows the identification of a natural person.

  • Usage Data
    The information collected automatically by this Application (or by third-party services used by this Application) may include: the IP addresses or domain names of the computers used by the User who connects to this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to make the request to the server, the dimensions of the file obtained in response, the numerical code indicating the status of the server's response (successful result, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal coordinates of the visit (for example, the time spent on each of the pages) and the details regarding the itinerary followed within the Application , with special reference to the sequence of pages consulted, to the parameters related to the operating system and the computer environment of the User or.

  • User
    The individual who uses this Application, who, unless otherwise indicated, must coincide with the Interested Party.

  • Interested
    The natural person to whom the Personal Data refers.

  • Data Controller (or Data Supervisor)
    The natural or legal person, public administration, agency or any other institution, that processes the Personal Data on behalf of the Data Controller, described in this privacy policy.

  • Responsible for the Treatment (or Owner)
    The natural or legal person, public administration, agency or any other institution, which, acting alone or jointly with others, determines the purposes and measures of the processing of Personal Data, including the security measures related to the operation and use of this App. Unless otherwise specified, the Data Controller is the Owner of this Application.

  • This application
    The means through which the User's Personal Data has been collected and processed.

  • Service
    The service provided by this Application, as described in the definitions and legal references (if available) and on this page or application.

  • European Union (or EU)
    Unless otherwise indicated, all references made to the European Union in this document include all current member states of the European Union and the European Economic Area.

  • Cookie
    Cookies are Trackers that consist of small amounts of data stored in the User's browser.

  • Tracker
    Tracker designates any technology - eg Cookies, unique identifiers, web beacons, embedded scripts, entity tags, and fingerprint creation - that enables Users to be tracked, for example, by accessing or storing information on the User's device.

Last revision: July 21, 2021

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